Warranty Details

5 Year Warranty

Part or parts of aluminium, castings or steel products that are found to have undergone structural failure.

2 Year Warranty

In-bench BBQ units and any plastic or composite products. Specific warranties apply to all electrical, solar and water products (excludes items of wear i.e. fountain parts).


  • Warranties apply from date of invoice and the purchaser shall advise Urban Effects in writing of the defect
  • The above warranty applies in the event that a part of equipment manufactured by Urban Effects is found to have undergone structural failure due to faulty workmanship or materials
  • And the defect is not due to:
    1. vandalism, negligence, abuse, accidents, lack of maintenance or improper installation;
    2. products tampered with, modified or repaired by anyone when not previously approved by Urban Effects;
    3. Fair wear and tear;
    4. Harsh or corrosive elements where preventative procedures as set out in our Maintenance instructions (refer Resources on website) have not been adhered to.

Urban Effects will repair or replace the part found in Urban Effect’s judgement to have been defective in workmanship or material.